Hi! Sometimes, when you close a program in windows, it doesn’t really close…it only appears that it’s closed! Outlook is especially notorious for this behavior.
So why is that important?
First of all, when you close a program, you expect it to close. But being masters of our domain aside, having Outlook open can interfere with our blackberry or other smartphone grabbing our emails.
If you use BIS (blackberry internet server) to get your mail, having Outlook open and downloading email from your mail server could result in blackberry not being able to grab the mail and send it to your handheld.
The best way to ensure that Outlook is closed is to restart your computer. Another thing you can do is use the windows task manager to close Outlook. (note: you can use task manager to close any program but be very careful…you can cripple your pc if you kill the wrong process. If things look weird, reboot your pc and all should be right again. Remember, you’re not deleting a program, you’re just killing a process).
Here’s how to use the task manager to close Outlook:
- open the task manager. You can do this by right clicking on the toolbar and selecting ‘task manager’ or pressing shift-ctrl-esc at the same time.
- when the task manager opens, click the second tab ‘processes’
- if you click on ‘image name’ at the top of the first column, it will alphabetize the list of running processes.
- scroll down until you see outlook.exe. highlight it, and click the ‘end process’ button at the bottom of the box.
- then close task manager.
Here’s a screen shot of the task manager with outlook.exe highlighted.
If you think Outlook is closed and you see it on your processes list, it’s running in the background and grabbing your mails.
So now you know how to ensure that Outlook is indeed closed.
Special Hint: regardless if Outlook is opened or closed, if it’s set to ‘offline’ it won’t grab your mails at all. In Outlook, if you click the File menu and select ‘Work Offline’, Outlook will stay open but will not grab your emails from the net (it won’t send either unless you click ‘send/receive’). I set my Outlook offline before I close it, just in case.
Leave a comment if you think this is useful for you.